Coupon Campaigns Overview

Coupon Campaigns allow you to reward your users, drive engagement, and promote external partners by offering personalized or generic Coupon codes through your app. To launch a campaign, make sure you have all required assets and configuration details in place.

At this time, Coupon Campaigns are only available within apps. They are not supported on websites.

Open this page in the Dashboard: Dashboard > Campaigns > Coupon Campaigns

Coupon Campaigns Search Page

1. Create New Coupon Campaigns: Click “+ Add” to start a new campaign.

2. Search: Find existing coupon campaigns using the search bar. Click on a campaign item to view performance metrics and analytics.

To launch a campaign, make sure you have all required assets and configuration details in place.

Campaign Types

There are two main types of Coupon Campaigns:

1. Auto Send Promotions
   Ideal for rewarding existing users, generating more first party data and encouraging in-app engagement. Distribute Coupons automatically to a specific Audience or to all users. Coupons will only be issued if the campaign is active within its defined start and end time.
   

2. Registration Promotion
   This campaign type is perfect for driving user growth and encouraging sign-ups. With a Registration Promotion, only users who create a new account during the active campaign period (between the defined start and end time) will automatically receive a Coupon. Existing registered users will not be eligible and will not receive a Coupon.

Requirements for Setting Up a Coupon Campaign

Partner Logo

• Format: Preferably square

• Background: Transparent PNG

• Cropping: Remove unnecessary whitespace or padding around the logo

This logo will be displayed on the Coupon preview and within the app interface.

Coupon Details

• Discount type (e.g., “20% off”, “Free Coffee”, etc.)

• Step-by-step redemption instructions (how and where the cCoupon can be used)

• Total number of Coupons to be issued

• Campaign start and end date

This data will be shown to users before they claim the Coupon.

Coupon Codes

Each Coupon must include a valid code. These codes need to be:

• Compatible with your customer’s point-of-sale system, or

• Scannable using a connected smart device (phone or tablet)

If the customer provides the codes:

• They must supply a list of unique codes or a single shared code

• Provide the code type (see section below)

• Format: CSV file, one code per line with no additional headers, spaces, or characters

If the customer does not provide codes:

• We can generate them as a QR-Code. These codes will be scanned and validated on-site using a tablet or smartphone camera and a live browser interface showing code status (valid/used).

Supported Code Types

For barcode campaigns, customers must provide the numeric values and specify the exact barcode type to be used.

Code Imports

If your partner wants to assign a unique code to each user, they can provide a list of predefined codes. You can upload this list directly when creating the coupon campaign in the Dashboard.

The codes must be delivered in a clean, structured CSV file by your partner:

• File format: .csv

• Structure: One code per line, no titles, no headers, no extra characters

• Encoding: UTF-8

❌ Do not include column headers, additional fields, or formatting.

Example (correct format):

123456789012
987654321098
456789123456 

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